a fed up small business owner whose laptop isnt working
a happy small business owner as their IT and website setup is working better

Your IT should make your business run better, not worse.

Starting a successful business relies on a strong IT base, and we aim to offer more than just technical assistance.

Proactive approach

We offer proactive IT solutions to boost your efficiency. We understand that IT isn't just support—it's a crucial driver of productivity and success.

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Tailored support

We specialise in personalised business IT support, providing high-quality technology that runs smoothly without constant monitoring. Our services are tailored to meet current needs and adapt seamlessly as your business grows.

Choose our expertise as your IT partner, ensuring your digital infrastructure requires minimal attention, freeing you to focus on guiding your business towards lasting success.

If your technology doesn't work efficiently, then your business won't either.

We're not a big, faceless agency. We're genuinely here to help.

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IT experts

At Perth IT Care, we offer IT and web support in all its forms. From web development and web rescue to phone system installation and IT training, and beyond.

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Local help

When you call us, the phone isn’t picked up in a call centre overseas. Our names are Adrian and Paul Ioppolo, and the phone will be picked up by one of us.

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Protecting small businesses

We’re a small business, and we help small businesses.Through expert IT and web support, we’ll give you the tools and peace of mind you need to succeed in the modern world. And we guarantee a personal, human experience every time you get in touch.

Adrian Ioppolo from Perth IT Care

Adrian 'the Beard' Ioppolo

Web Guy

Adrian is a web support and technical SEO sorcerer. He has recovered and upgraded many small businesses’ websites, freeing them from malware and hackers and ultimately helping them win more business. Worry not. You’re in good hands.

Paul Ioppolo from Perth IT Care

Paul 'Pops' Ioppolo

Technician

Paul is an IT troubleshooter who can do it all — a genuine ace of all trades. Building servers, debugging, and implementing IT strategies for business growth are his bread and butter, but no project is too big (or too small) for this digital wizard. He loves a good challenge.

But don’t stress. Because with us in your corner, we can get through anything.

Other web recovery and web repair services.

Even if your website hasn’t been hacked, it might be lost or broken. And it could still be costing you reputation, customers, and money. That’s why we offer web recovery and web repair services for every situation.
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Lost and broken website recovery.

If your website has been lost or damaged due to coding errors, server outages, a domain or hosting lapse, natural disasters, or anything else, we can recover and repair it. With Perth IT Care, rebuilding after you’ve suffered personal data loss has never been easier. The longer you wait to fix your site, the more business you’ll miss out on. So get in touch with us now.
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General web repair.

You don’t need to wait until disaster strikes to get help. We’re here for everything relating to your website. Broken links and images, slow loading time, formatting issues, CMS or plugin conflicts, login and password issues, SEO issues, SSL certificate issues, DNS or server issues, e-commerce payment issues — the list goes on!
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WordPress web repair.

WordPress is the most popular content management system (CMS) in the world, and we’re WordPress experts. Any issues you’re having with WordPress themes, plugins, security vulnerabilities, databases, or anything else, we can sort them out — no problem at all.
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Website reformatting.

A WordPress site isn’t for everyone. They generally make your site slower and less secure. That’s why we offer website reformatting. Basically, we’ll rebuild your website outside of the CMS, and it’ll be faster and less prone to crashing because it won’t require a backend server. Google will love your new, lightning-fast site, and so will your customers.
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Our B2B IT support services.

Don't get frustrated dealing with a b2b customer service team, deal with the technician who implements your repairs.

Remote IT support.

Remote B2B IT support sessions are gaining popularity in the workplace as business owners seek cost-effective solutions. By providing B2B IT support remotely, businesses can access essential technological resources to enhance operational efficiency and effectiveness.

Onsite IT support.

Reliable and effective IT support is essential for every small business, and an onsite visit from a qualified provider can be incredibly beneficial. It not only offers a comprehensive solution but also provides hands-on assistance for small businesses lacking the resources to address certain IT issues independently. Delivering onsite B2B IT support enables us to thoroughly understand and identify our clients' core problems, allowing us to create tailored services that meet their specific needs and ensure optimal productivity.

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Managed IT support.

We offer managed IT services in Perth, supporting small business owners in navigating the constantly changing technology landscape to ensure peak performance and security for their vital systems. With over 17 years of IT experience, we bring the knowledge and expertise necessary for businesses to thrive in the digital world. We provide managed services including malware protection and system backups, essential for maintaining a secure environment. Rest assured, we simplify the process, making it effortless for businesses to stay secure amidst the complexities of the digital realm."

Why we're the logical choice for small business IT support.

As locals ourselves, we always go the extra mile for our fellow Perth residents, especially when it comes to small business IT support Perth. With us, you’ll receive numerous benefits and bonus features—things larger overseas companies might expect you to manage on your own to cut costs.

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Help desk support

Providing technical assistance and troubleshooting for employees' IT-related issues, either remotely or on-site.
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Data backup and recovery

Implementing backup solutions to protect critical business data and ensuring the ability to recover data in case of system failures or disasters.
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Cybersecurity services

Enhancing your security measures to maximise your protection against unauthorised breaches and minimise the risk of being compromised.
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Software installation and configuration

Assisting with the installation, configuration and maintenance of software applications and ensuring compatibility and optimal performance.
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Hardware installation and configuration

Advising on hardware needs and assisting with installation, ensuring a reliable and scalable IT infrastructure.
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Cloud services & migration

Assisting with the setup, migration and management of cloud-based services, such as cloud storage, virtual servers and collaboration tools.
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IT training and education

Conducting workshops or training sessions to educate employees on IT best practices, cybersecurity awareness and efficient use of technology tools.
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'How to' IT support videos

Providing clear and concise 'how-to' IT support videos, empowering you to navigate tech challenges effortlessly.
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Server management

Ensuring the smooth operation and maintenance of servers, including performance optimisation, patch management and server monitoring.
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VoIP phone system support

Configuring, maintaining and troubleshooting Voice over Internet Protocol (VoIP) phone systems to enable reliable communication within the organisation.
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Virtualisation services

Implementing and managing virtualisation technologies, such as virtual servers or desktops, to optimise hardware utilisation and streamline IT infrastructure.
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IT disaster recovery planning

Developing comprehensive disaster recovery plans to minimise downtime and ensure business continuity in the event of a catastrophic IT failure.
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IT documentation and knowledge base

Creating and maintaining detailed documentation and a knowledge base that serves as a reference for troubleshooting, configurations and IT processes.
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Email communication services

Managing and configuring email systems, ensuring smooth communication channels, spam filtering and email security.
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Wi-Fi network setup & optimisation

Designing and optimising wireless networks to ensure secure and high-performance connectivity for employees and guests.

Industries we specialise in.

We can help with -

Clarifying requirements

Tiered support options

Expert guidance

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"Perth IT Care literally saved our business"

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Ready to experience hassle-free IT?

We're here to streamline your technology, ensuring smooth operations and minimising downtime. Whether you're encountering tech challenges, seeking proactive support, or aiming to improve your digital infrastructure, we're your reliable IT partner.

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"I filled out their contact form (made a distress call) and in no time Adrian was on the phone helping me out."

Marcus Browne

Owner, Mishack

Mishack Architect Logo
Mishack Architect Logo

Do you only provide IT support in Perth?

While we work out of Perth, we can provide IT support for small businesses anywhere in Australia, thanks to remote access.

Do you offer cyber security solutions?

Yes, we work closely with cyber security professionals to provide vulnerability management and other cyber security solutions.

How experienced is your IT technician?

Paul our IT technician has over 17 years experience in the Perth IT industry.

Will I speak to a different person every time I have an issue?

We are a 2 brother team, so you will only ever speak to us, the owners, every time.

Case studies.

In the realm of business, Perth IT support plays a pivotal role in bridging the gap between B2B and B2C companies. B2B companies rely on dedicated support teams to address complex issues and provide exceptional customer-centric service. Meanwhile, B2C companies prioritize direct interactions and customer-centric approaches to meet the needs of individual consumers. The dynamic interplay between B2B products and B2C customer service is at the heart of the modern business landscape, where support teams are instrumental in ensuring seamless operations and satisfaction for both business-to-business and business-to-consumer clients. Distinguishing between B2B and B2C customers, businesses must prioritise understanding the needs of their B2B clients and gathering valuable customer feedback. Implementing customer service best practices, including quick response times and real-time service options, can significantly enhance customer satisfaction and overall business performance. By effectively managing customer expectations and fostering positive service experiences, customer service representatives can significantly enhance overall customer satisfaction.B2B buyers often rely on live chat as a convenient means to engage with businesses and address inquiries in real-time. We offer proactive IT solutions tailored to Perth businesses, designed to support your business goals with comprehensive services and support, ensuring smooth operations and an enhanced customer experience while running your business, all backed by a proactive approach and a range of products and services.