Ecommerce Case Study
The Bike shed times
The Bike Shed Times connects motorcycle buyers and sellers across Australia through their Perth-based classifieds and auction platform. Peter Terlick, based in Kalamunda, runs the platform every listing depends on. When hackers locked him out on a Saturday morning, his hosting company replied with a fix: roll the site back to an earlier backup, update the vulnerable plugin, reset the password. Technically correct. Practically a trap. A rollback restores the site to a chosen point in time, but it can't tell you when the compromise actually started. Attackers often sit on access for days or weeks before triggering anything visible. Rolling back to "before the hack" might just mean rolling back to a quietly compromised version of the same site, with the rollback itself giving false confidence. Peter would have been back online by Sunday, and potentially back in the same position by the next attempt. He didn't take that advice. He found someone who looked at the whole picture instead.
Restored Isn't the Same as Recovered.
Restored Isn't the Same as Recovered.
Saturday morning. Two emails. Business gone.
How Perth IT Care helped.
How Perth IT Care helped.
Website Optimisation
Website Hosting
Exhibit A: How it started.
Exhibit A: How it started.
Exhibit B: When patterns became clear.
Exhibit B: When patterns became clear.
"Adrian quickly made same-day contact, on a weekend, and set to work to expel the hackers and put me back in control."
"When my business website was hacked, I found myself locked out and didn't have a clue what to do. I found Perth IT Care online and was delighted when Adrian quickly made same-day contact -- on a weekend -- and set to work to expel the hackers and put me back in control. Better than that, the cost of the whole exercise was less than I expected. As a result, and so impressed with their service, I then engaged Perth IT Care to give me some guidance on improving SEO and making my site less prone to hackers. I've been most impressed, and happy to recommend this business. Five stars."
Peter Terlick
Owner
The Bike Shed Times
The Result.
A Safer, Stronger Future for The Bike Shed Times.
A Safer, Stronger Future for The Bike Shed Times.
Record Traffic
After the rebuild and ongoing SEO work, The Bike Shed Times reached a record 4500 clicks in a single month, the highest in its history.
Hack-Free Since 2023
Three years on from the original breach, the site has stayed clean. No reinfections, no rollbacks, no repeat incidents.
From Rescue to Hosting Client
Four months after the initial rescue, Peter migrated his hosting to Perth IT Care. It came from his own comparison of how each provider responded when something went wrong.
A Site Built Right the Second Time
Trust deepened further when Peter asked Perth IT Care to take the site apart and rebuild it properly, plugin by plugin, theme included. The original site had been unstable from the start. The rebuild fixed what no rescue alone could..
“I’ve been most impressed, and happy to recommend this business.”
Why This Matters for e commerce.
When your business runs on a single website, downtime isn't the worst thing that can happen. Bad advice is. A hosting company can restore a site. A specialist asks what's still broken underneath. Over time, Peter saw the difference between someone who fixes the symptom and someone who fixes the cause. For any business running on a platform you don't fully control, that distinction is the one worth paying for.
Other Case Studies.
Hacked? Locked Out? Don’t Wait.
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Marcus Browne
Owner, Mishack
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