Cloud-based VoIP (Voice over Internet Protocol) systems use the internet instead of phone lines.
The brains of these systems (i.e. the hardware) don’t live in your office. Instead, they’re hosted by your service provider, and you simply connect with them through the net.
This unlocks the door to an arsenal of powerful features that’ll help your small business evolve, scale, and thrive.
Every technology has its pros and cons, and cloud-based VoIP systems are no exception.
For instance, if you’ve invested a lot of money in an on-premises phone system for your small business, setting all that hardware aside and transitioning to the cloud can be quite inconvenient.
Especially if your team is highly proficient with your current system.
Then there’s the elephant in the room: internet speed.
Cloud phone systems are absolutely at their best when paired with a strong internet connection.
Dips in latency can result in annoying delays in voice and video calls.And your internet could drop out entirely, cutting an important video conference short and frustrating everyone involved.
But there are ways to mitigate this.
There are ways to iron out the kinks of a cloud phone system.
We’re Perth IT Care, and we can install and optimise your cloud phone system.
Our go-to small business phone system is Microsoft Teams Phone, an integration for Microsoft Teams.
We use our IT superpowers to overcome what few weaknesses this system has, focusing on reducing latency to improve clarity and stamp out delays.
That way, there’s never any misunderstanding between your customers and team.
With us, you’ll get all the benefits of a big company — like the infrastructure and software — but also the tight-knit support of a local small business that actually cares about you. Because dealing with a big preoccupied company like Microsoft can be frustrating to say the least.
Plus, when you team up with us, you won’t have to wait for someone to come in and install your new system.We can use remote access to get you set up right away, in the span of a day.
This is how it works:
So who are we exactly?
We’re Perth IT Care, your most reliable option for small business phone systems in Perth.
When you call us, the phone isn’t picked up in a call centre overseas.
Our names are Adrian and Paul Ioppolo, and the phone will be picked up by one of us.
We’re a small business, and we help small businesses.
Through expert IT and web support, we’ll give you the tools and peace of mind you need to succeed in the modern world.
And we guarantee a personal, human experience every time you get in touch.
Paul is an IT troubleshooter who can do it all — a genuine ace of all trades. Building servers, debugging, and implementing IT strategies for business growth are his bread and butter, but no project is too big (or too small) for this digital wizard. He loves a good challenge.
No matter the size of your business, our 100% customisable business phone systems have you covered.
We’ll set you up with a solution that suits your exact needs, but these three packages should give you an idea of what you’d need to invest to launch your business into the clouds:
If you’re ready to streamline your small business and partner up with a local team that’s always in your corner, give us a call or use our contact form.
While we work out of Perth, we can install phone systems for small businesses anywhere in Australia, thanks to remote access.
If you’d like to use handsets instead of existing devices like PCs, mobile phones, and tablets, we can acquire Microsoft Teams-compatible handsets and mail them to you.
Traditional phone systems — meaning copper-wire landlines — have been decommissioned in Australia. You won’t need phone line access to use cloud-based VoIP systems. Just an internet connection.
Microsoft Teams includes video conferencing, allowing you to swap between video calls, voice calls, and text chats with ease.
Microsoft Teams Phone is technically an integration for Microsoft Teams. But save the technical stuff for the tech guys. We’ll set all of this up for you.
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