recruitment Case Study

11 recruitment

11 Recruitment, a boutique Perth-based recruitment agency, depends on its website to showcase current vacancies, attract quality candidates, and generate new clients.

When its performance turned unpredictable, working fine some days and barely usable on others, the website stopped being an asset and started costing them leads. Plenty of people had been into the site before. More hosting resources, a caching plugin, a previous IT provider. Each fix held for a while, then the problem came back. None of them held.

Everyone Had a Fix. None of Them Held.

Everyone Had a Fix. None of Them Held.

Sometimes it worked. Sometimes it didn't. Nobody knew why.

The website worked some days and barely loaded on others, and the slowdown was costing 11 Recruitment leads. Plenty of people had been into the site before. More hosting resources here, a caching plugin there, a tweak from a previous IT provider. Each fix held for a while, then the problem came back, because none of it addressed what was actually wrong underneath. We found a backup running on every single update, quietly piling up until the hosting filled, which was the real reason the resources kept needing topping up. Rather than add one more patch to a site that had already been patched too many times, Adrian copied it onto hosting Perth IT Care controlled and worked through it from the ground up, ruling out every variable one at a time. By the end the site was half its original size and running properly. The fix held because, for the first time, someone had diagnosed the whole thing instead of treating the loudest symptom.

"Since the fix, we have seen a significant increase in client activity."

"We recently engaged Perth IT Care to resolve severe performance issues with our website, which was running extremely slowly and costing us clients. Adrian was highly personable and responsive, quickly diagnosing the problem and resolving the issues, getting our website back to the best it has been in a long time. Since the fix, we have seen a significant increase in client activity. Thank you Perth IT Care!"

alison toner

marketing manager

The Result.

0%
Smaller after clearing the backup clog
0
Offsite backups protecting the site
0
Ongoing client since January

No More Quick Fixes. A Site That Holds.

No More Quick Fixes. A Site That Holds.

The Fix Held

Every previous fix worked for a while then failed. This one held, because it addressed the cause rather than the loudest symptom. No recurrence since.

Half the Size, Twice the Speed

Clearing the backup clog and the plugin bloat left the site at half its original size and running consistently, with no more slow days and no more topping up hosting resources.

More Client Activity

With the site fast and reliable again, 11 Recruitment saw a significant increase in client activity. The website went back to doing its job instead of costing them leads.

Built to Stay That Way

Two lightweight offsite backup sources and ongoing maintenance keep the site stable, so it stays an asset rather than slipping back into a liability.

“Perth IT Care have been the best hire I've ever made.”

Why This Matters for Recruitment Agencies.

Your website is the first thing clients and candidates see, and a slow one costs you before you ever hear about it. The hard part is rarely the fix itself. It's that a site can be patched a dozen times and still be broken underneath, because patching is not the same as diagnosing. Anyone can add resources or swap a plugin. Working through an environment from the ground up, ruling out each cause until the real one is gone, is what makes a fix that holds. That is the difference between someone who quiets the symptom and someone who ends the problem.

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Struggling With a Website That’s Slowing You Down?

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"I filled out their contact form (made a distress call) and in no time Adrian was on the phone helping me out."

Marcus Browne

Owner, Mishack

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