online Education industry Case Study

Home Security

Decode Security & Data

A routine IT issue turned into extortion when Decode Security and Data’s former provider held their domain, emails, and website hostage.

Accounting | Finance | Bookkeeping

Integrity Impressions

A broken WordPress site left this Perth business offline for over 10 days, while their hosting provider responded with delays and no solution.

Marketing Agency

Nathanial Bibby

Nathanial’s website constantly broke with updates, lost thousands of contact entries, and ran on a fragile DNS setup.

Childrens Sport Coaching

No Limit Sports

A hosting hack wiped NLS's website, backups, and email right before a major expansion.

Not for Profit

Frequent crashes and slow support left this not-for-profit spending more time fixing their website than focusing on their mission.

NDIS Provider

Target Behaviour Services

This provider needed secure, scalable IT to support growth and meet NDIS compliance without risking communication or engagement.

Health & Wellness Provider

Mind Body Collective

Overseas hosting left Mind Body Collective with delays, poor support, and a slow, unreliable website that disrupted their business.

Tolton & Co

Outdated systems were replaced to improve communication, boost collaboration, and stay competitive.

Home Protection

WA fire and safety

Vague SEO reports, no access, and poor communication left the business frustrated and seeking help.

Online Education

Slow load times, poor functionality, and unsecured settings hurt engagement and created security risks.

E-Commerce

With no developer and growing website issues, Simara Blends was left without control, support, or a clear way forward.

Safety

PSIA was asked to move on by their IT provider for being too small, leaving them without support before a looming service cutoff.

E-commerce

An early morning hack locked The Bike Shed Times out of their website, with attackers taking full admin control within minutes.

Architect

A routine WordPress update crashed Marcus’s site and locked him out, with no developer available to help.

Audio Visual

K2av was left with an outdated site, no support, and no access after their provider stepped away without a proper handover.

Home Maintenance

While overseas, Gutter Goblins’ cheap hosting was hacked, wiping their website with no backups and no one to help.

Recruitment

The site’s unreliable performance and short-term fixes turned it from a business asset into a source of lost leads and frustration.

Healthcare

A Better Life saved $4,000 by avoiding an unnecessary rebuild with a quick, honest fix.

Childcare

Holland Park Creche went from a broken, unreliable website to a maintenance-free site they never have to worry about.

Residential Cleaner

A single tap on a dodgy site flooded Anna’s phone with phishing pop-ups and sent her into crisis mode.

Music DJ

After six days of chaos with big hosting, Holt Music got everything back online in just one day with Perth IT Care.

Marketing

When her developer disappeared, Empower Up turned to Perth IT Care to untangle the setup and take back control.

Medical Research

A growing team with rising cybersecurity needs upgraded their systems smoothly and securely—before any issues could arise.

Fast Food

Weeks after launch, a local fish and chip shop’s website was blacklisted, blocking orders — until a hidden DNS issue was found and fixed.

Builder

When their website vanished due to expired hosting and no backups, one quick support request got them back on track within minutes.